Important Safety Information for Users of FreeStyle Libre Readers: To learn how to safely store, charge and use your Reader, please visit www.FreeStyleBattery.com for more info.

Return Policy

Our commitment to your satisfaction with every order from Specialty Medical Equipment.

Returns & Exchanges

Returns are accepted within 30 days if the product is unused and/or undamaged and in the original packaging. All returned items need to be returned by the receiver. Product exchanges are allowed within 30 days. USPS return labels will be sent ONLY if an exchange is needed.

Please contact Specialty Medical Equipment Customer Service at 1-877-622-3023 Monday–Friday from 9am–5pm EST to begin your return or exchange.